Transport

This work by GLA City Intelligence (the latest update of which was published in June 2025) aims to provide the most comprehensive and up-to-date picture of London’s economic and social realities. Our latest report differs slightly from previous ones in that it highlights London’s performance against a set of ‘London-level outcomes’ that pertain to important Mayoral priorities for the capital. That...

Transport for London's (TFL) Public Transport Accessibility Levels (PTALs) PTALS are a detailed and accurate measure of the accessibility of a point to the public transport network, taking into account walk access time and service availability. The method is essentially a way of measuring the density of the public transport network at any location within Greater London. Each area is graded between...

Publication of first Complaints Report demonstrates increasing transparency, a key Mayoral commitment. The report sets out main areas of customer complaints and steps being taken to address them. The first TfL Complaints Report for 2011/12 was published as part of the Commissioner's report to the TfL board held on 20 September. Complaints rates are...

This spreadsheet summarises of the key travel patterns and trends relating to the TFL network and Airports around London. Some of the borough level data has been analysed using these interactive charts. Click on the image to open. The first stack graph shows the spread of mode of travel for each borough. In Kensington and Chelsea over 44 per cent of journeys...

Data incorporated in Transport for London's Business Plan. TfL's Business Plan sets out how TfL will improve and expand London's transport network over the next 10 years. It defines the priorities and programmes to be delivered over the period of TfL’s funding settlement with Government. The data supports and describes the Plan's objectives. Data is currently available in Excel format. We are...