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Transport for London (TfL)

Transport for London (TfL) is a local government body responsible for most aspects of the transport system in Greater London. Its role is to implement the transport strategy and to manage transport services across London. TFL have responsibility for London Underground, London Rail, and Surface Transport.
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Transport PDF File Greater London
  • Updated 11 years ago

    TFL Complaints Reports

    Transport for London (TfL)
    Publication of first Complaints Report demonstrates increasing transparency, a key Mayoral commitment. The report sets out main areas of customer complaints and steps being taken to address them. The first TfL Complaints Report for 2011/12 was published as part of the Commissioner's report to the TfL board held on 20 September. Complaints rates are...
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